Terms and conditions

General business conditions

United Synergy Europe is a company according Dutch law and acts as the fulfillment provider for Autism United Europe and Nutritionals United Europe. Orders will be accomplished based on these general business conditions being accepted by the customer through  placing orders. The latest version of the general business conditions are available at our website.

Order / Price
Orders for food supplements can be placed at www.united-synergy.eu , www.autism-united.eu or www.nutritionals-united.eu. There is no minimum order value. All indicated prices on our websites are inclusive VAT (BTW). We have the right to cancel orders if the price on the website was incorrect. Orders are only processed upon receipt of payment

Orders are shipped as soon as possible. Delivery information mentioned on the website are indications/expectations. We do not accept any responsibility for delays in delivery time. Customers can cancel their order, before dispatch and get a refund if they find the delivery time too long. Specifically for the customer ordered products (not shown on our website) can't be cancelled. Only complete orders will be shipped. Partially shipping is on request and additional shipping costs apply. Information about shipping couriers and transit times (indications) are shown on the website. We do not accept any responsibility for delays of shipments. We will not accept returns or refunds for heat sensitive products that arrives warm.

All payments are in advance. After receiving the payment the order will be processed. The available pament options are mentioned on the website.

Complaints/Sales return
Complaints (sales return) should be notified at the latest within 14 days after receipt of your order. You are obliged to contact us before returning anything. Wrong deliveries or faulty goods will be exchanged if this is impossibility we will refund you after receipt of the goods. Additional claims to us do not exist. Only products returned within 14 days from the date of receipt of the order will be refunded, provided the product has not been opened and the protection wrap is in place. The cost of shipping is not included in refund. Probiotics or any items requiring refrigeration may not be returned at any time. We will not accept returns or refunds for heat sensitive products that arrives warm.

If the order has been placed by a reseller, than he takes over the guarantee obligations towards the customer.

We are only liable for indemnity in case of intent or gross negligence.

For all agreements and legal relationships of the contracting parties applies exclusively Dutch law.

Information contained on this website is current at the time of publication and every effort has been made to assure its accuracy. However, United Synergy cannot be held responsible for inaccuracies which may occur. If you wish to verify the most up-to-date information or have questions regarding materials on this website contact United Synergy.

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